I have doctoral level training in both qualitative and quantitative research. My experience includes development of new, globally scaled, assessments and evaluation systems in the areas of; program satisfaction, stakeholder/customer satisfaction, academic program outcomes, employee and stakeholder success and wellness. Data driven decision making is necessary for organizational success, the challenge is to get to the data and then what to do with it. I have a proven track record in both.
As a leader in the fitness industry for more than a decade, I have experience with private, non profit and franchise organizations in both US and Canada. I have deep knowledge of the competitive landscape as well as understanding of current and future trends. As a leader in these organizations, I had the opportunity to be a decision maker in almost all areas. Experience in acquisitions and new builds, I have had experience in all manners of business.
With over 20 years as an operations leader, I have multiple decades analyzing business operations and identifying customer needs in order to bring the two closer together. Experience with organizations such as Home Depot, LA Fitness and the YMCA have given me a diverse skill set and understanding of operation best practices.
I have held executive positions in multiple companies, in varying industries, and for multiple decades. I have sold over $200 million of products and services. I currently have a strong background in IoT for sales, marketing, product development and support worldwide. I have run a telecommunications and software companies, saving companies from bankruptcy and replacing that with positive cash flow and market gains.