I help start-ups and established companies and founders to create names for their new products, companies, apps, and websites. Taglines, too!
Making digital products (apps, websites) easy to use and effective in delivering value for both the business and end-users.
Creating delightful and user-friendly interfaces that deliver business results (i.e conversion, retention)
Conducting research with actual users to identify and define persona/problem or validate solutions quickly and cheaply to reduce waste in usability bug
Leveraging Design Thinking to create a winning strategy that delivers maximum value to end-users and stakeholders
Developing a customer journey that makes sense and that is customized to reflect the sophistication of the audience is key. I have extensive experience developing online sales journeys for sales agents and consumer direct applications.
My specialization is to prepare all kinds of models in Excel or R Studio, from simple to complex. They can feed automatically from a database server in-house or in the cloud, web pages, and files (.txt, .csv, .xlsx), for predictions, decision making support, data characterization. All of them with a convenient user interface.
Especially in the age of COVID-19, businesses need to be able to conduct sales, service and ongoing communication virtually. This is no longer a "nice to have." My team and I built an agent and direct to consumer digital capability from scratch. This impacted the entire organization. The buy-in from vertical business center owners was critical to ensure a seamless customer experience throughout the journey.
Effective leadership is based on a multiple set of skills that lead to high performance from the executive team and employees across the entire business. Its essential ingredients are trust which then leads to effective a defined mission with matching values, a vision, sound strategic planning, a consistent communication strategy, developing KPIs, following and publishing its metrics, implementing performance management systems, increasing safety, and ultimately influencing followers to perform in ways that advance the mission of the company. Coaching services focus on providing the training, brainstorming, consulting and accountability necessary to advance leaders to the next level helping them to: • Create space for strategic thinking • Delegate to their team more effectively • Improve their team and company engagement • Sustain high performance in their teams • Work in a more Agile way • Improve their time management • Enhance their communication skills for greater influence and impact • Find how they can overcome the ways they sabotage themselves • Improve trust within their team • Identify roadblocks and how to surmount them • Identify outcomes that are detrimental to their professional success