M&A IT Integration

Just Prior to the merger of American Airlines and US Airways, I was charged to lead the Business Technology Services team for contractual negotiations, design and delivery of PSS Services with Sabre. Prior to down-select of Sabre, detailed negotiations also included Product & Contractual reviews with Amadeus & Google/ITA as well. PSS Services & Technology scan key areas of Airline Operations, Passenger Check-in, Reservations & Revenue Management. During the merger, I transitioned to lead the Technology Integration Management Office to prioritize integration activities, assess risks & issues, identify dependencies and lead day to day delivery with the IT Towers & Business leads to execute against the established Merger Goals and Strategy. Integrate First, Innovate Later was our key to success for rationalizing and harmonizing over 1400 IT applications for the successful IT integration. Partnered with McKinsey and IBM for the merger integration to establish best practices for success.